Everything we do is centred in you, the customer. The company exists to fulfil our customer’s needs; we live by our mission statement which is bold and clear. With our customers at the centre we have built an excellent company of passionate people all driving at our goal and with devotion and dedication to continue to sell the best used machines in the industry.
Our people have extensive knowledge and experience in the industry, dealing with wood chippers and tree surgeons for many years.
Providing assurance to you that you are backed all the way. This core value is experienced right from your first communication with the Redwood right through to the complete fulfilment of your needs. It is expressed in exceptional customer service – every time.
Putting ourselves in your shoes. We understand just what is important to you as the customer and strive to ensure you get exactly what you require. Understanding is also about listening to our customers to get you the best machine for your job.
We are driving for consistency of excellence. We aim to gain the trust of every single client, without it we haven’t achieved our goal.